Our Practice
Philosophy...
Drs. Milburn & Milburn are committed to providing
the highest caliber of care in a timely and cost effective manner.
We believe that the cornerstone to any successful treatment plan
is a solid relationship between the doctor and the patient. We believe
that our role is that of teacher, as well as healer. By empowering
our patients with information, our patients can then participate
in their own care. Together, doctor and patient should decide the
best course of treatment. The doctor's responsibility is always to
recommend the best possible form of treatment, but doctors must also
be sensitive to each patient's individual concerns and budget.
We believe patients should have easy access to their
doctors in case of a question or an emergency. Our doctors are available for
24 hour emergency care. In addition, we make ourselves available to our patients
by promptly returning phone calls and by answering questions submitted by email.
We believe in providing superior customer service. To
that end, we constantly train our staff to make sure they are knowledgeable and
efficient in dealing with all patient care issues. We stand behind all of the
products and materials that are sold in our office. We will assist patients in
dealing with the difficult maze of filing insurance claims. Whenever possible,
we will file a patient's claim on their behalf.
We will offer the most complete and thorough eye examination
available at a cost that is below average when compared to other private eye
care practitioners in our area. By combining the latest technology and techniques
with superior care and service we will strive to create value for our patients
and provide an eyecare experience that is unlike any other. |